Return & Refund Policy – Travel Wear UK

At Travel Wear UK, we want you to be fully satisfied with your purchase. If you are not completely happy, we’re here to help.

Returns

You have 14 days from the date of delivery to request a return.

To be eligible for a return:

• The item must be unused and in the same condition that you received it
• The item must be in its original packaging
• Proof of purchase (receipt or order number) is required

Non-Returnable Items

Certain items cannot be returned:

• Used or damaged items (not due to our fault)
• Personal care items (for hygiene reasons)
• Items purchased on clearance or sale

Refunds

Once we receive your returned item, we will inspect it and notify you of the status.

If approved:

• Your refund will be processed within 5–7 business days
• The refund will be issued to your original payment method

Late or Missing Refunds

If you haven’t received your refund:

• Check your bank account again
• Contact your card provider or bank (processing time may vary)

Exchanges

We only replace items if they are defective or damaged.
If you need an exchange, contact us at:
📧 support@travelwearuk.store

Return Shipping

• Customers are responsible for return shipping costs
• Shipping costs are non-refundable
• We recommend using a trackable shipping service

Damaged or Incorrect Items

If you receive a damaged or wrong item, please contact us within 48 hours of delivery with photos as proof.

Contact Us

If you have any questions about our Return & Refund Policy, please contact us:

📧 support@travelwearuk.store

Store Address: 198 Aldfrid Place,  Newton Aycliffe, County Durham, England

Thank you for shopping with Travel Wear UK